Money Back Guarantee Policy
At ORVANQELITH, we are committed to providing our customers with the highest quality products and services. Your satisfaction is our top priority. If, for any reason, you are not entirely satisfied with your purchase, we offer a comprehensive money back guarantee.
Eligibility for Refunds
- Products must be returned within 30 days from the date of purchase.
- Items must be in their original packaging and condition, unused and undamaged.
- A valid proof of purchase from ORVANQELITH is required.
Non-refundable Items
Certain items are non-refundable including:
- Gift cards
- Downloadable software products
- Perishable goods
Refund Process
- Contact our customer support at [email protected] to initiate a return.
- Provide your order details and reason for the return.
- Upon approval, ship the item back to us using the provided return label.
- Once received, we will process the refund within 5-7 business days.
Refunds
Refunds will be processed to the original method of payment. If the original payment method is unavailable, a store credit may be issued.
Late or Missing Refunds
If you haven't received a refund yet:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- If you've done all the above and still have not received your refund, please contact us at [email protected].
For any further queries, please call us at +1 (555) 012-3456 or visit our office at 1234 Elm Street, Springfield, IL 62704, USA.
Thank you for choosing ORVANQELITH.